This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whenever we forward an email the forward arrow disappears after awhile

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Matt

more options

we have the latest verison of thunderbird installed. we are running it on a windows machine. whenever we forward an email after some time maybe around 10-15 minutes the forward arrow disappears and we no longer know what email has been forwarded. The reply arrow works fine,

Thanks

Chris

we have the latest verison of thunderbird installed. we are running it on a windows machine. whenever we forward an email after some time maybe around 10-15 minutes the forward arrow disappears and we no longer know what email has been forwarded. The reply arrow works fine, Thanks Chris

All Replies (1)

more options

My guess is it is an IMAP mail account and the server does not support the forward arrow so each synchronization removes them