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I cannot get Firefox to sync my bookmarks

  • 6 replies
  • 24 have this problem
  • 1 view
  • Last reply by smcc42

jpgreen3
jpgreen3
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I had to erase and reinstall OS X on my Mac. Then I downloaded the Firefox browser and logged in using the Firefox account I used prior to the erase/reinstall. But I cannot seem to sync and get my old bookmarks back. The sync buttom doesn't do anything except open up the "sync" tab.

I still have all my old Firefox bookmarks on my Android phone. So the bookmark information still exists. But can't get them back on my Mac browser

I had to erase and reinstall OS X on my Mac. Then I downloaded the Firefox browser and logged in using the Firefox account I used prior to the erase/reinstall. But I cannot seem to sync and get my old bookmarks back. The sync buttom doesn't do anything except open up the "sync" tab. I still have all my old Firefox bookmarks on my Android phone. So the bookmark information still exists. But can't get them back on my Mac browser

Chosen solution

That means that you are connected to the Sync server.

What does it show on the about:sync-progress page? You can open about: pages via the location bar.

Read this answer in context 👍 1

All Replies (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What shows in the Sync tab?

Is that the Welcome to Sync screen with the "Get started" button?

jpgreen3
jpgreen3 Question owner
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hi cor-el,

the sync tab that opens up lists my "Firefox Account" with the option to manage or disconnect, then lists 6 types of items to check to sync (tabs, bookmarks, etc), and then has a cell for my "device name". but there is no button to perform a sync, and nothing seems to be happening...

cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

That means that you are connected to the Sync server.

What does it show on the about:sync-progress page? You can open about: pages via the location bar.

jpgreen3
jpgreen3 Question owner
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on the "about:sync-progress" page it says "Setup Complete" and then "Your data is now being encrypted and uploaded in the background. You can close this tab and continue using Firefox. "

jpgreen3
jpgreen3 Question owner
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ok I got it to work. just set up a new email account. not sure what fixed it but its fixed! thanks cor-el

smcc42
smcc42
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I have installed and signed in to sync on both PC and Android tablet. My history has been synced but bookmarks have not come across to the tablet, although the appropriate box is ticked on both.

I tried entering about:sync-progress on both machines. "Setup Complete" appears on the PC but on the tablet I am told that the address isn't valid.

The sync tab that opens up lists my "Firefox Account" with no option to manage or disconnect.

How can I get round this?

Modified by smcc42