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Firefox crashes

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  • 2 have this problem
  • 11 views
  • Last reply by FredMcD

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Firefox crashes every time I start it. After I reset it, I can get in, but soon, crashes again. Here are five of the latest crash ids.

bp-3efeab55-cb81-4f1c-8c4e-b19182140623 6/23/2014 3:08 PM bp-f25cecb6-9aca-4f9f-9f76-217d52140623 6/23/2014 3:07 PM bp-abe283ae-dc64-4ce2-af35-319d82140623 6/23/2014 3:06 PM bp-092a8671-8e57-4ad1-9540-9c9072140623 6/23/2014 3:06 PM bp-0319b86c-52bc-46d3-8827-d6eda2140623 6/23/2014 3:05 PM

Firefox crashes every time I start it. After I reset it, I can get in, but soon, crashes again. Here are five of the latest crash ids. bp-3efeab55-cb81-4f1c-8c4e-b19182140623 6/23/2014 3:08 PM bp-f25cecb6-9aca-4f9f-9f76-217d52140623 6/23/2014 3:07 PM bp-abe283ae-dc64-4ce2-af35-319d82140623 6/23/2014 3:06 PM bp-092a8671-8e57-4ad1-9540-9c9072140623 6/23/2014 3:06 PM bp-0319b86c-52bc-46d3-8827-d6eda2140623 6/23/2014 3:05 PM

Chosen solution

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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Chosen Solution

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}