Can you first please update to Firefox 30, 17 is no longer supported or secure. Thanks! Update Firefox to the latest release

I'm not sure how this could be a Firefox setting, but I would try the "usual" first:

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

• right-click and choose View Page Info > Security > "View Cookies"
• Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

• "3-bar" menu button > "?" button > Restart with Add-ons Disabled
• Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference? If that helps, it could be that you selected to block that element in one of your add-ons.

@ Tyler

OMG what has happened to my firefox browser????????????? I updated it the thing and now it is completely unusable.

My new question is how do I un-update it. Jeez, we went from a problem that I could live with to this nitemare.

Where did all my stuff go???? Why are the tabs at the very top of the page? Where's my bookmaarks???

And the worst thing is, now I got an unusable browser that still doesn't show the small map to the side of the search results.

Hi gearhob, the toolbar area changed in Firefox 29. If you want to make it look more like Firefox 4 (or earlier), see this article: How to make the new Firefox look like the old Firefox.

To find your menus:

(1) If you prefer the classic menu bar, either:

• right-click a blank area of the tab bar > Menu Bar
• right-click the "+" button on the tab bar > Menu Bar
• tap the Alt key > View > Toolbars > Menu Bar

(2) If you were using the orange Firefox button, its functions mostly moved to the "3-bar" button on the right end of the mail toolbar. I have some maps showing the translation: http://jeffersonscher.com/res/menu/comp.php

You can move the tabs to the lower position just above the browsing area without using an extension with code in userChrome.css as basically you only need to give the Tab bar a higher -moz-box-ordinal-group value (most toolbars have a default -moz-box-ordinal-group:1 to show them in DOM order).

Add code to the userChrome.css file below the default @namespace line.

• http://kb.mozillazine.org/userChrome.css

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#TabsToolbar{-moz-box-ordinal-group:10000!important}

The customization files userChrome.css (user interface) and userContent.css (websites) are located in the chrome folder in the Firefox profile folder.

• http://kb.mozillazine.org/Editing_configuration

See also:

• [/questions/997353] How can I put the Tabs back below the navigation bar?