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I need that firefox ask for my credentials (I use the pc at my w) to conect to internet, but in firefox 31 this option disappear, so I can't conect to internet

  • 3 replies
  • 4 have this problem
  • 14 views
  • Last reply by FredMcD

teradyne
teradyne
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I have a pc in my work place with ubuntu 14.04, when I used firefox 28 every time i tried to connect to the internet, firefox asked me for my user and password, but when firefox updated to version 31, this option dissapear, so I cann't conect to internet anymore.

I have a pc in my work place with ubuntu 14.04, when I used firefox 28 every time i tried to connect to the internet, firefox asked me for my user and password, but when firefox updated to version 31, this option dissapear, so I cann't conect to internet anymore.

All Replies (3)

FredMcD
FredMcD
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Can you set the computers password?

The only lock on Firefox is the password manager. That only locks up the passwords.

teradyne
teradyne Question owner
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yes I was able to save the password and is available in the password manager, the "error" message that i receibe when try to conect is:

your credentials could not be authenticated. "Credential are missing". you will not be permited access untils credential can be verified.

I tried change the conexion setting to not proxy, auto detect proxy and use the proxy for the cofiguration of this system; I also tried with url for the automatic configuration of proxy and enter the url of the proxy.

FredMcD
FredMcD
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Don't know if these can help;

https://support.mozilla.org/en-US/kb/unable-to-authenticate-to-smtp-server Unable to authenticate to SMTP server After upgrading to Thunderbird 3, some Thunderbird users are getting an error message similar to "An error occurred sending mail: Unable to authenticate to SMTP server ..." when they send email.

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem Server Not Found - Troubleshoot connection problems If you can't connect to a website, you may see the Server Not Found error message. This article describes how to troubleshoot and fix the causes of this error.

Other suggestions here; https://support.mozilla.org/en-US/search?q=connect&esab=a&w=1