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Firefox Crashes When Trying to Print?

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by philipp

Elliott.green
Elliott.green
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Firefox crashes every time I try to print a webpage.

I have tried resetting firefox, resetting user profiles and preferences, system restarts, and even a full re install..

As soon as I click CMD+P or print throug the menu, it crashes and gives me the following errors:

https://crash-stats.mozilla.com/report/index/5971a510-811a-4c83-b019-640372140815 https://crash-stats.mozilla.com/report/index/c5945bed-d093-4f8f-942f-a10892140815 https://crash-stats.mozilla.com/report/index/0f84cf14-14fe-4a72-b87e-1b6e62140815

Firefox crashes every time I try to print a webpage. I have tried resetting firefox, resetting user profiles and preferences, system restarts, and even a full re install.. As soon as I click CMD+P or print throug the menu, it crashes and gives me the following errors: https://crash-stats.mozilla.com/report/index/5971a510-811a-4c83-b019-640372140815 https://crash-stats.mozilla.com/report/index/c5945bed-d093-4f8f-942f-a10892140815 https://crash-stats.mozilla.com/report/index/0f84cf14-14fe-4a72-b87e-1b6e62140815

All Replies (4)

FredMcD
FredMcD
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All of your crash reports show;

Signature CoreFoundation@0x12a1f

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

philipp
philipp
  • Moderator
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hi Elliott.green, does the crash happen on any page you're trying to print or only at a particular address (and if so which one)? thank you...

Elliott.green
Elliott.green Question owner
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It happens on any page I print, not a particular one.

philipp
philipp
  • Moderator
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hello, the crash appears to be caused by the driver of your minolta printer - can you look on minolta's homepage if there are any driver updates available for your model?