This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Twitter won't load from Firefox 32, but twitter mobile works.

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by FredMcD

more options

I am using Firefox 32.0.1 and updated to 32.0.2 but the problem is still the same. I can login twitter, but twitter home won't load! But when I change to mobile.twitter.com it load its home. And twitter app that use oauth (https://api.twitter.com/oauth/authenticate?oauth_token=*****) can work smoothly.

  • sorry for my english*
I am using Firefox 32.0.1 and updated to 32.0.2 but the problem is still the same. I can login twitter, but twitter home won't load! But when I change to mobile.twitter.com it load its home. And twitter app that use oauth (https://api.twitter.com/oauth/authenticate?oauth_token=*****) can work smoothly. *sorry for my english*

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences in the address bar and press enter.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences in the address bar and press enter.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.