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firefox 32.0.3 not loading .swf and images

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Environment: firefox 32.0.3, Adobe Flash Player 15.0.0.152 Problem:not loading swf file. If I open firebug, some swf have 0% all time. Test was run in different browsers. And only firefox have this bug.

Environment: firefox 32.0.3, Adobe Flash Player 15.0.0.152 Problem:not loading swf file. If I open firebug, some swf have 0% all time. Test was run in different browsers. And only firefox have this bug.

Modified by garonna

All Replies (14)

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hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

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Did you check Updates of firefox ? it seems that the browser is not up to dated ? For that goto : open menu > click on help(at footer of menu,symbol of quetsion) click on About Firefox .

also check that your flash player is not blocked , if that so , allow them for the session .

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Can you attach a screenshot of the Network tab in the Web Console (Firefox/Tools > Web Developer) that shows this error?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Sorry, I have mistake. Firefox 32.0.3. firebug:

Modified by garonna

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Application Basics


Name: Firefox Version: 32.0.3 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Firebug Version: 2.0.4 Enabled: true ID: firebug@software.joehewitt.com

Name: Flashbug Version: 1.9.9 Enabled: true ID: flashbug@coursevector.com

Name: FlashFirebug Version: 4.69 Enabled: true ID: flashfirebug@o-minds.com

Name: Quick Locale Switcher Version: 1.7.8.5 Enabled: true ID: {25A1388B-6B18-46c3-BEBA-A81915D0DE8F}

Name: Skype Click to Call Version: 7.3.16540.9015 Enabled: true ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Name: Visual Bookmarks Version: 2.14.2 Enabled: true ID: vb@yandex.ru

Name: Yandex Elements Version: 8.5.2 Enabled: true ID: yasearch@yandex.ru

Name: avast! Online Security Version: 9.0.2021.112 Enabled: false ID: wrc@avast.com

Name: FiddlerHook Version: 2.4.8.3 Enabled: false ID: fiddlerhook@fiddler2.com

Name: McAfee Security Scan Plus Version: 1.0 Enabled: false ID: {e4f94d1e-2f53-401e-8885-681602c0ddd8}

Name: SmarterPower Version: 1.0.1 Enabled: false ID: firefox@smarterpowerunite.com

Graphics


Adapter Description: AMD Radeon HD 6700 Series Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 1024 Device ID: 0x68ba Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 3-28-2013 Driver Version: 12.104.0.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6700 Series Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.blockautorefresh: true browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: false browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406 browser.startup.homepage: http://www.yandex.ru/?win=77&clid=1989595 browser.startup.homepage_override.buildID: 20140923175406 browser.startup.homepage_override.mstone: 32.0.3 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 32.0.3 general.useragent.extra.sputnik: sputnik 2.5.3.136 gfx.direct3d.last_used_feature_level_idx: 0 gfx.direct3d.prefer_10_1: true keyword.URL: http://go.mail.ru/search?utf8in=1&fr=fftbUFix&q= network.cookie.prefsMigrated: true places.database.lastMaintenance: 1411729905 places.frecency.bookmarkVisitBonus: 1 places.frecency.unvisitedBookmarkBonus: 1 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.java: 0 privacy.cpd.downloads: false privacy.cpd.history: false privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1410783883

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6

NSS Expected minimum version: 3.16.5 Basic ECC Version in use: 3.16.5 Basic ECC

NSSSMIME Expected minimum version: 3.16.5 Basic ECC Version in use: 3.16.5 Basic ECC

NSSSSL Expected minimum version: 3.16.5 Basic ECC Version in use: 3.16.5 Basic ECC

NSSUTIL Expected minimum version: 3.16.5 Version in use: 3.16.5

Experimental Features


Modified by garonna

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Modified by garonna

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can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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What are the connection settings?

I see a disabled FiddlerRoot extension in your troubleshooting information.

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

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sorry,but nothing helps... and I can replicate this behaviour on other computers (with windows 7)

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You can check in "Windows Control Panel > Programs" for recently installed programs to see if anything from Conduit or any other suspicious software like Search Protect shows up.

  • Control Panel > Programs > Programs and Features > Uninstall or change a program
  • Click the Installed column to sort by this heading

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Unfortunately the recommendation didn't help (I have scanned with all programs). I can reproduce the behaviour by writing a small As3 program. (I load images and sometimes abort and then reload them). The issue with uploading occurs only in Firefox or an exception sometimes. (In case if you have debug flash player). There are no loading issues in other browsers. Code test program: public class testLoading extends Sprite { private var imgArray:Array = new Array("imgs/1.jpg","imgs/2.jpg","imgs/3.jpg","imgs/4.jpg","imgs/5.jpg","imgs/6.jpg","imgs/7.jpg", "imgs/8.jpg","imgs/8.jpg","imgs/10.jpg","imgs/11.jpg","imgs/12.jpg","imgs/13.jpg","imgs/14.jpg"); private var loadedArray:Array = new Array(); private var counter:int = 0; private var loader:Loader; private var abortTimer:Timer = new Timer(10, 7);

               public function testLoading()

{ loadImage(); }

private function loadImage():void{ abortTimer.addEventListener(TimerEvent.TIMER_COMPLETE, onTimerComplete); abortTimer.start();

loader = new Loader(); loader.contentLoaderInfo.addEventListener(Event.COMPLETE, loaded); loader.load(new URLRequest(imgArray[counter]));


}

protected function onTimerComplete(event:TimerEvent):void { loader.unloadAndStop(); loader.load(new URLRequest(imgArray[counter])); }

protected function loaded(event:Event):void { loadedArray.push(event.target.content);

if(counter == imgArray.length-1){ abortTimer.stop(); abortTimer.removeEventListener(TimerEvent.TIMER_COMPLETE, onTimerComplete); for(var i:uint = 0; i < loadedArray.length; i++){ loadedArray[i].x = 0 + i * 100; addChild(loadedArray[i]); }

}

else{ counter++; loadImage(); }

} }

Modified by garonna

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Do you have any ideas? How can we a workaround this?

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This is very important issue for us and we need your help. This bug ligament flash and firefox. When can we expect issue to be fixed?

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I have the same issue and it is and will continue to negatively affect my business until Shockwave Flash issue is resolved within firefox 32.0.3 I have had my software running since 2008 with Flash and Firefox with no problems. Internet Explorer and Chrome work fine. This is a Firefox issue and there are other posts other than this post begging to get this resolved and I am now one of them because this issue is negatively affecting my business and I will loose customers. My customers using Firefox and my customers bidders will not be able to Login to bid and will not be able to login to the admin unless they switch to Internet Explorer or Google Chrome. This of course is not a good thing for Firefox. "