This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My sent box shows full despite purging most messages.

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by Pauldt

Pauldt
Pauldt
more options

I receive the following error message when I select reply to messages, (that should be filed in my "sent" folder): The folder Sent is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact the folder.

I receive the following error message when I select reply to messages, (that should be filed in my "sent" folder): The folder Sent is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact the folder.

Chosen solution

have you compacted from the file menu? Also the message is about your sent folder. Have you purged anything from there?

Read this answer in context 👍 3

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

have you compacted from the file menu? Also the message is about your sent folder. Have you purged anything from there?

Pauldt
Pauldt Question owner
more options

Thanks, Matt. That did the trick.