This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

flash pro support

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by NicolSD

NicolSD
NicolSD
more options

Firefox for Windows uses the Flash plugin but I do not need that because I have Flash Pro installed on my computer. This shortcoming affects viewing some web pages like Facebook. I don't need the plugin. I have no problem viewing the same pages with either IE or Chrome. Can't Firefox recognize Flash Pro?

Firefox for Windows uses the Flash plugin but I do not need that because I have Flash Pro installed on my computer. This shortcoming affects viewing some web pages like Facebook. I don't need the plugin. I have no problem viewing the same pages with either IE or Chrome. Can't Firefox recognize Flash Pro?

Chosen solution

Google Chrome uses its own Flash plugin that is Pepper based and IE likely uses the ActiveX version. Firefox needs a 32 bit Flash plugin version that is NPAPI based, so if Flash Pro only offers a 64 bit version then this won't work.

Does Flash Pro state that they support Firefox?

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Google Chrome uses its own Flash plugin that is Pepper based and IE likely uses the ActiveX version. Firefox needs a 32 bit Flash plugin version that is NPAPI based, so if Flash Pro only offers a 64 bit version then this won't work.

Does Flash Pro state that they support Firefox?

NicolSD
NicolSD Question owner
more options

Does Flash Pro state that they support Firefox? Hmm, shouldn't it be the other way around? Here's another way to look at it: I have flash pro on my computer; why should I have to install the free Flash plugin as well? Especially for the sake of just one program?

I am not saying this because I feel like being ornery. I truly don't understand the logic. And I don't want to run the risk of messing things up by running more than one version of Flash.