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Passwords disappear after upgrade.

  • 6 replies
  • 2 have this problem
  • 7 views
  • Last reply by kazeus

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As per title. None of the solutions on this forum has worked for me. Change of folder to logins.json after upgrade to the latest ff wipes my password list completely. Only downgrade to v 31 or lower restores passwords..

Can someone help with viable solution for this please. I do have the signons.sqlite file in a saved folder, anyu way to extract and paste in to the new folder at all?

Cheers

As per title. None of the solutions on this forum has worked for me. Change of folder to logins.json after upgrade to the latest ff wipes my password list completely. Only downgrade to v 31 or lower restores passwords.. Can someone help with viable solution for this please. I do have the signons.sqlite file in a saved folder, anyu way to extract and paste in to the new folder at all? Cheers

Chosen solution

the password database format changed from firefox version 31 to 32. i'd suggest creating a backup of the contents of your current profile first before you proceed: Back up and restore information in Firefox profiles

please try the following in order to initialise the database migration again: to enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named signon.importedFromSqlite - right-click and reset that entry to the default value and close the browser afterwards. then go into your profile folder and delete the logins.json file in there manually and start the browser again..

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All Replies (6)

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hello, in case you have it present please remove the "remember passwords" extension, since it is known to cause issues and is no longer needed - its functionality is now already built-into the browser. afterwards restart firefox once and see if this could solve the problem.

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Hi and thank you for your reply. I have no extension at all present. Thanks

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Chosen Solution

the password database format changed from firefox version 31 to 32. i'd suggest creating a backup of the contents of your current profile first before you proceed: Back up and restore information in Firefox profiles

please try the following in order to initialise the database migration again: to enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named signon.importedFromSqlite - right-click and reset that entry to the default value and close the browser afterwards. then go into your profile folder and delete the logins.json file in there manually and start the browser again..

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Yep did all this to no avail am afraid. None of the solution from this forum worked so far.

Also I know it is because of the change of folder. In my initial question I have asked whether it is possible to extract and put the data in the new folder (edit in word or something, copy and past in to login.json)

I do have signons.sqlite in a folder saved already as I keep a copy of my profile anyway as there is always some issues with firefox messing things up :D

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could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

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I cracked it. After another downgrade/upgrade cycle I proceeded to resert the signon.importedFromSqlite file and done that. I then went to look for logins.json it was not there so could not delete it. I have restarted and presto passwords are there with logins.json also present.

Before I was trying to restore passwords but I had at the point of trying already few passwords saved as I was logging on to sites. Even after deleting the logins.json file in this scenario it would not reimport the passwords to new file.

Anyway. May be good idea to try and resotre the signon.importedFromSqlite first thing after update to new version of firefox.

Thanks for your help Philipp.