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Needs file "7 zip" when trying to install. Is this right? Is something corrupt?

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by natan_og

brentd.nz
brentd.nz
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I'm trying to install Firefox. However it stalls partway through because it is looking for a file "7 zip". It can't find the file so everything aborts. Does anyone know what 7 zip is about, and if it supposed to be somewhere - where should it be located, and can it be replaced?

I have had to refresh my Win 8 because a number of programs stopped working, so I'm rebuilding my suite of regularly used software.

I'm trying to install Firefox. However it stalls partway through because it is looking for a file "7 zip". It can't find the file so everything aborts. Does anyone know what 7 zip is about, and if it supposed to be somewhere - where should it be located, and can it be replaced? I have had to refresh my Win 8 because a number of programs stopped working, so I'm rebuilding my suite of regularly used software.

All Replies (3)

natan_og
natan_og
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Uninstall , after that va in search and type: % appdata % after click "enter " look for the Mozilla folder , click on it and delete , then va physician in location C: / > program files and look for the Mozilla folder , delete , if you use Thunderbird or sunbrid not delete , enter the folder search for and delete the folder firefoz firefox ! 

Hope this helps !
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The Firefox installation program is a self extracting archive that is packed with the 7-ZIP program. You shouldn't notice this under normal conditions. If you see this then you may have a problem with security (anti-virus) software.

natan_og
natan_og
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we recommend that you time to download and install the program installer to disable firewall and anti virus computer!