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German umlauts are not shown correctly, when a received e-mail is opened the first time. What can I do?

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by Ed_Hart

Ed_Hart
Ed_Hart
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When I open a received e-mail the first time, German umlauts (ä, ö, ü) are not shown correctly. Instead of them there are characters like §,$. When I close the e-mails and open them again the German umlauts are shown correctly. I don't know how to solve that problem. Who can help me?

When I open a received e-mail the first time, German umlauts (ä, ö, ü) are not shown correctly. Instead of them there are characters like §,$. When I close the e-mails and open them again the German umlauts are shown correctly. I don't know how to solve that problem. Who can help me?

All Replies (2)

Zenos
Zenos
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Fascinating. Sounds like an inconsistency between the encoding being used and the encoding being declared. I can't think why it should change when you re-open the message, unless Thunderbird is adding a correct encoding declaration.

(Most users complain about it working in the opposite direction; messages stored as drafts often restore with damaged "special" characters such as smart quotes, accented characters and umlauts.)

Ed_Hart
Ed_Hart Question owner
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Zenos said

Fascinating. Sounds like an inconsistency between the encoding being used and the encoding being declared. I can't think why it should change when you re-open the message, unless Thunderbird is adding a correct encoding declaration. (Most users complain about it working in the opposite direction; messages stored as drafts often restore with damaged "special" characters such as smart quotes, accented characters and umlauts.)