This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks and plug-ins are deleted whenever I close firefox. How do I stop this?

  • 1 reply
  • 4 have this problem
  • 20 views
  • Last reply by deadrat

more options

I run a recently installed computer lab for English learners in Ethiopia. We just got internet installed. I want to save bookmarks for good English learning websites and install Ad-Block. Whenever I close the browser and open it again. all of my history, bookmarks, and plug-ins disappear. How do I stop this from happening?

Also, how do I make sure that the navigation bar is visible by default?

I run a recently installed computer lab for English learners in Ethiopia. We just got internet installed. I want to save bookmarks for good English learning websites and install Ad-Block. Whenever I close the browser and open it again. all of my history, bookmarks, and plug-ins disappear. How do I stop this from happening? Also, how do I make sure that the navigation bar is visible by default?

All Replies (1)

more options

Lisasm said

I run a recently installed computer lab for English learners in Ethiopia. We just got internet installed. I want to save bookmarks for good English learning websites and install Ad-Block. Whenever I close the browser and open it again. all of my history, bookmarks, and plug-ins disappear. How do I stop this from happening? Also, how do I make sure that the navigation bar is visible by default?


Are you logging into Windows with a temporary user profile? If you are not sure, you may have to ask the system Administrator.

The Firefox stores profile information in C:\Users\<Windows login/user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile folder>. But if you login with a temporary user profile on Windows, all your customizations will be lost.

And it seems like you might be using a older version of Firefox. Get the latest version here: http://mzl.la/1voiGYq http://mzl.la/1voiGYq