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Specified PLAYER cannot function in this environment

  • 5 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

Kent
Kent
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When I go to the Iheart.com web site I get this error message"Specified PLAYER cannot function in this environment" and I don't get sound on any web sites. I do get sound on the same sites using Internet Explorer. The upgrade to Firefox 35 was just now installed but it did not make any difference.

I have installed Adobe Flash numerous times but it never shows up in the add-ons manager. All of these functions work in Internet explorer but not in Firefox.

When I go to the Iheart.com web site I get this error message"Specified PLAYER cannot function in this environment" and I don't get sound on any web sites. I do get sound on the same sites using Internet Explorer. The upgrade to Firefox 35 was just now installed but it did not make any difference. I have installed Adobe Flash numerous times but it never shows up in the add-ons manager. All of these functions work in Internet explorer but not in Firefox.

All Replies (5)

FredMcD
FredMcD
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Your System Details does not show you have a player.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html

Kent
Kent Question owner
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As I said in my initial explanation, I have installed flash numerous times, I just did it again with no results. It never does show up in the add-ons.

The flash player works with Internet Explorer so I know it is installed in the computer.

FredMcD
FredMcD
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There is a separate flash player for each browser. Please go to the link above using Firefox.

Kent
Kent Question owner
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I did for about the 20th. time.

FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Note; Adobe just upgraded Flash Player v16.0.0.257 https://www.adobe.com/products/flashplayer/distribution3.html