Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to fix right click?

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by Hyena

Hyena
Hyena
more options

Screenshot: http://s27.postimg.org/vqrn6vxk3/firefox_bug.png

When I select some text, right click on it, the menu that appears is totally messed up. Sometimes it has blank fields and the copy option is missing. Also, when I right click on a link and choose "open in a new tab" nothing happens, it doesn't open the link in a new tab. I have tried restarting Firefox in safe mode and the problem still persists. I have uninstalled all plugins and reinstalled firefox from scratch and the problem is still there. I have deleted my firefox profile and created a new one and the problem is still there! I use Linux Mint 17.1 and I uninstalled/reinstalled firefox from package manager. This problem just came to be one day and I have no idea why.

After removing firefox completely some mozilla specific files still remained in my system: hyena@hyena-Vostro1710 /usr/lib/mozilla/plugins $ ls flashplugin-alternative.so libtotem-gmp-plugin.so libjavaplugin.so libtotem-mully-plugin.so libtotem-cone-plugin.so libtotem-narrowspace-plugin.so hyena@hyena-Vostro1710 /usr/lib/mozilla/plugins $

I did not dare to delete those files since it required root privileges. I have attached a screenshot of the problem.

Screenshot: http://s27.postimg.org/vqrn6vxk3/firefox_bug.png When I select some text, right click on it, the menu that appears is totally messed up. Sometimes it has blank fields and the copy option is missing. Also, when I right click on a link and choose "open in a new tab" nothing happens, it doesn't open the link in a new tab. I have tried restarting Firefox in safe mode and the problem still persists. I have uninstalled all plugins and reinstalled firefox from scratch and the problem is still there. I have deleted my firefox profile and created a new one and the problem is still there! I use Linux Mint 17.1 and I uninstalled/reinstalled firefox from package manager. This problem just came to be one day and I have no idea why. After removing firefox completely some mozilla specific files still remained in my system: hyena@hyena-Vostro1710 /usr/lib/mozilla/plugins $ ls flashplugin-alternative.so libtotem-gmp-plugin.so libjavaplugin.so libtotem-mully-plugin.so libtotem-cone-plugin.so libtotem-narrowspace-plugin.so hyena@hyena-Vostro1710 /usr/lib/mozilla/plugins $ I did not dare to delete those files since it required root privileges. I have attached a screenshot of the problem.

Chosen solution

Try the version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

You can find the full version of the current Firefox 35.0 release in all languages and for all Operating Systems here:

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Read this answer in context 👍 1

All Replies (4)

Hyena
Hyena Question owner
more options

When I created this question the image uploading kept failing, so I'm adding the screenshot as a reply.

the-edmeister
the-edmeister
  • Moderator
more options

Try it in the Firefox SafeMode. Use Firefox Safe Mode for troubleshooting

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Try the version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

You can find the full version of the current Firefox 35.0 release in all languages and for all Operating Systems here:

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Hyena
Hyena Question owner
more options

OP reporting in. Downloaded firefox binaries from the official server. It works now! Interestingly I can use my old profile the way it was so the firefox that comes with my linux distribution is somehow broken. Now I must figure out how to replace the distribution's firefox with the one I got from the official server. Anyway, thanks for help!