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error message when trying to receive messages

  • 2 replies
  • 6 have this problem
  • 18 views
  • Last reply by Anan

kriger
kriger
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hi i am unable to send or receive messages. when trying to send an email i get this message: 'An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 213.8.196.24 (213.8.196.24:25), NB connect error 1460.' when trying to receive messages i get this message: 'An error occurred with the POP3 mail server. Mail server mail.print-city.co.il responded: ' the problem has just started, i didnt change anything from what was before. internet connection looks ok. i am attaching the error messages and my account settings.

hi i am unable to send or receive messages. when trying to send an email i get this message: 'An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 213.8.196.24 (213.8.196.24:25), NB connect error 1460.' when trying to receive messages i get this message: 'An error occurred with the POP3 mail server. Mail server mail.print-city.co.il responded: ' the problem has just started, i didnt change anything from what was before. internet connection looks ok. i am attaching the error messages and my account settings.
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Chosen solution

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

Anan
Anan
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I finally solved my problem by deleting both accounts and then adding them back via tools - account settings - account actions. It was actually pretty simple... all I had to know was email addresses and passwords. Trying to correct the account settings didn't work for me or for the ATT tech I contacted.