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Sending mail with "sent" is fast, but copying the sent mail is very slow, sometimes takes a minute; can it be speeded up?

  • 1 reply
  • 5 have this problem
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  • Last reply by Toad-Hall

MeyerJH
MeyerJH
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After hitting "send", a screen comes up showing a moving bar "copying the mail to the sent folder", the bar goes fully right on the screen but then I must wait, sometimes a minute for the copying process to complete. Then I always get a screen message next that says in effect could not copy, so I close that screen and then go to my sent folder and the email I sent shows up. So, the copy process is very slow and then I get a message could not copy, but in fact a copy does appear in sent folder????

Thank you

After hitting "send", a screen comes up showing a moving bar "copying the mail to the sent folder", the bar goes fully right on the screen but then I must wait, sometimes a minute for the copying process to complete. Then I always get a screen message next that says in effect could not copy, so I close that screen and then go to my sent folder and the email I sent shows up. So, the copy process is very slow and then I get a message could not copy, but in fact a copy does appear in sent folder???? Thank you

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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You do not mention how big is the Sent folder.

I would first try to archive a load of old sent emails. This will reduce the file size. Maybe the delay is due to a large file.

Set up Archive Options:

choose to archive by month and year and keep folder structure. Archive anything older than a month.