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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

blocksfam
blocksfam
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For past few days, system seems slow and stops. Today I tried to close windows, also to delete history (as advised by Toshiba in the past). Tried to close and restart. Got error message several times....Couldn't Load XPCOM. Please help.

For past few days, system seems slow and stops. Today I tried to close windows, also to delete history (as advised by Toshiba in the past). Tried to close and restart. Got error message several times....Couldn't Load XPCOM. Please help.

All Replies (1)

FredMcD
FredMcD
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What is your computer system and Firefox?

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?