This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I don't seem to have View anymore. I can't fix my screen. Why is Mozilla deciding that I should ignore threads. I don't want to ignore threads. I can't fix this

Estralita
Estralita
more options

I am really distressed that Mozilla apparently unilaterally decided I should not see all my threads. I DO want to see all my threads. In fact, one reason I don't get my mail from a website is that I don't like my messages grouped according to threads.

The instructions given in the Ignoring Threads article do not seem to match my computer. Here are the instructions: "To ignore a thread you select Message | Ignore Thread, or simply use the K (for "kill") keyboard shortcut." I don't see "View" or "Message" or "Ignore Thread." How can I fix this?

(And please, Mozilla, stop making decisions for me. )

I am really distressed that Mozilla apparently unilaterally decided I should not see all my threads. I DO want to see all my threads. In fact, one reason I don't get my mail from a website is that I don't like my messages grouped according to threads. The instructions given in the Ignoring Threads article do not seem to match my computer. Here are the instructions: "To ignore a thread you select Message | Ignore Thread, or simply use the K (for "kill") keyboard shortcut." I don't see "View" or "Message" or "Ignore Thread." How can I fix this? (And please, Mozilla, stop making decisions for me. )

Chosen solution

View is in two places. 

First on the menu bar where it always has been. The menu bar is hidden in the newer versions of Thunderbird. Pressing the alt key or F10 reveals hidden toolbars.
There is a new AppMenu button located in the upper right of the screen. It is a square area with 3 horizontal lines. View is located here also.

Thunderbird is software that runs on your computer. It is configured by you.

Read this answer in context 👍 1

All Replies (3)

user01229325
user01229325
more options

Chosen Solution

View is in two places. 

First on the menu bar where it always has been. The menu bar is hidden in the newer versions of Thunderbird. Pressing the alt key or F10 reveals hidden toolbars.
There is a new AppMenu button located in the upper right of the screen. It is a square area with 3 horizontal lines. View is located here also.

Thunderbird is software that runs on your computer. It is configured by you.

Modified by user01229325

Estralita
Estralita Question owner
more options

Thanks so much for letting me know how to get View. When I got it, I noticed that the option for Threads had a ball by All, which is what I want. So why do I get occasional notices that Thunderbird is ignoring threads?

user01229325
user01229325
more options

I have never used the Ignore feature so I cannot give you a good answer. The shortcut for Ignore is K so maybe you are pressing that by mistake.

Here is an article explaining the Ignore feature. https://support.mozilla.org/en-US/kb/ignore-threads