This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

saved passwords do not automatically fill in on login pages

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

i set up a master password and when i log in to a website i chose save password, but when i go back to the website the userid and password do no automatically fill in

i set up a master password and when i log in to a website i chose save password, but when i go back to the website the userid and password do no automatically fill in

All Replies (3)

more options

Go to settings in check remember passwords for this site.

more options

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

There are some web pages that do not allow browsers to record or fill in the log-in information. But if you go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) you can find several add-ons that can override this, and give you better control of your password information. You can also try a Form Filling add-on.