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How can I download a version that is compatible with Norton ID Safe

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  • Last reply by James

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I downloaded the most recent version of Firefox V36 on my new laptop and Norton ID Safe is not compatible. I rely on ID Safe and cannot use a browser without it. I then download V35 and got the same results, although I have V35 on my desktop machine and IT IS compatible with ID Safe. How can I revise V35 on my laptop to make it compatible or download the most recent version that will be compatible.

I downloaded the most recent version of Firefox V36 on my new laptop and Norton ID Safe is not compatible. I rely on ID Safe and cannot use a browser without it. I then download V35 and got the same results, although I have V35 on my desktop machine and IT IS compatible with ID Safe. How can I revise V35 on my laptop to make it compatible or download the most recent version that will be compatible.

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It is not Firefox that is made compatible with the version you have but the other way.

https://community.norton.com/en/forums/firefox-36-norton-identity-safe-toolbar