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I just bought a new hp envy 15t laptop and my hp simplepass doesnt work on mozilla. the plugin isnt even available. help anyone

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  • Last reply by curtisa

prexzone
prexzone
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I had a hp dv6 with a fingerprint scanner and it worked fine with mozilla but this new laptop wont recognize hp simplepass with mozilla firefox

I had a hp dv6 with a fingerprint scanner and it worked fine with mozilla but this new laptop wont recognize hp simplepass with mozilla firefox

All Replies (1)

curtisa
curtisa
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Hi prexzone,

Does it work in other web browsers? (IE, Chrome)

If you click on the menu button -> Add-ons and then click on the Plugins tab, do you see it listed?

Thanks, Curtis