Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 37.0.2 will not install

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Task manager shows that 7z Setup SFX (32 bit) is running in the background, but the application will not install.

Task manager shows that 7z Setup SFX (32 bit) is running in the background, but the application will not install.

Chosen solution

Try this:

You may have to disable your security software temporarily or boot the computer in Windows Safe Mode with network support (press F8 on the boot screen)if you keep having problems.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Try this:

You may have to disable your security software temporarily or boot the computer in Windows Safe Mode with network support (press F8 on the boot screen)if you keep having problems.