Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Menu bar, Toolbar, Address bar, navigation bar are missing, and right click is not working either.

  • 3 replies
  • 13 have this problem
  • 2 views
  • Last reply by cor-el

more options

I came across this weird problem in my browser where none of the navigation options is visible. No Menu, No tabs, No address bar nothing. I can only google something and click on the links. even right click is not working anywhere. I am uploading the screenshot here.

I came across this weird problem in my browser where none of the navigation options is visible. No Menu, No tabs, No address bar nothing. I can only google something and click on the links. even right click is not working anywhere. I am uploading the screenshot here.

Chosen solution

Try to open a new window (Ctrl+N) in case you have opened a pop-up window via JavaScript on a web page that has hidden the toolbars.

If that doesn't work then try to delete the sessionstore.js file in the Firefox profile folder with Firefox closed.

You can use this button to go to the currently used Firefox profile folder:

Read this answer in context 👍 1

All Replies (3)

more options

here is the screenshot.

more options

Press Alt or F10 to restore the menu bar. Then restore the other toolbars.

more options

Chosen Solution

Try to open a new window (Ctrl+N) in case you have opened a pop-up window via JavaScript on a web page that has hidden the toolbars.

If that doesn't work then try to delete the sessionstore.js file in the Firefox profile folder with Firefox closed.

You can use this button to go to the currently used Firefox profile folder: