This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

have just downloaded firefox and cannot get into farmville 2, keeps asking me to log in

Unicorn13
Unicorn13
more options

I cannot get into farmville 2 on firefox, it keeps asking me to log in, I have no problems on chrome which has asked me to download it on firefox as problems have arisen with farmville so I decided to try it, have no problems with facebook or other apps

I cannot get into farmville 2 on firefox, it keeps asking me to log in, I have no problems on chrome which has asked me to download it on firefox as problems have arisen with farmville so I decided to try it, have no problems with facebook or other apps

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Is this problem on http://zyngagames.com/ and you're trying to login using your Facebook account? Another user reported the same problem this afternoon.

Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?