This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Imported contacts have SMTP with the name of the addressee after the email address, and cant be sent.

  • 2 replies
  • 3 have this problem
  • 6 views
  • Last reply by Mohoog

more options

I imported my contacts from Outlook, from a CSV file. In the email address section I get the name, sometimes with " and after the email address, I get SMTP and the email address again. Needless to say, it cannot be sent. Do I have to go through all my addresses and change each one, or is there a better way? Example: My email address appears like this: mohoog@sympatico.ca SMTP Hoogeveen, In some I get quotation marks here and there, or \ .

I imported my contacts from Outlook, from a CSV file. In the email address section I get the name, sometimes with " and after the email address, I get SMTP and the email address again. Needless to say, it cannot be sent. Do I have to go through all my addresses and change each one, or is there a better way? Example: My email address appears like this: mohoog@sympatico.ca SMTP Hoogeveen, In some I get quotation marks here and there, or \ .

Chosen solution

I would suggest editing the CSV file and importing again. Lots easier that using the address book to do it. Have a look here where I discuss editing CSV in a spreadsheet program.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

I would suggest editing the CSV file and importing again. Lots easier that using the address book to do it. Have a look here where I discuss editing CSV in a spreadsheet program.

more options

Thank you! It took a while, but I finally got it right.