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Firefox not working in Windows 8

jpellegrinelli0523
jpellegrinelli0523
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on startup, firefox not working, getting 'unable to connect' message. My internet connection is fine (internet explorer works perfectly), firewall is allowing firefox (have checked it twice), I made no changes and did not see any updates either to firefox or my system since I shutdown last night. No idea what could be causing this, have asked for IT to check network, so no idea if it something where I am working or not - please help me troubleshoot.

on startup, firefox not working, getting 'unable to connect' message. My internet connection is fine (internet explorer works perfectly), firewall is allowing firefox (have checked it twice), I made no changes and did not see any updates either to firefox or my system since I shutdown last night. No idea what could be causing this, have asked for IT to check network, so no idea if it something where I am working or not - please help me troubleshoot.

Chosen solution

Never mind - fixed it.

jpellegrinelli0523 said

on startup, firefox not working, getting 'unable to connect' message. My internet connection is fine (internet explorer works perfectly), firewall is allowing firefox (have checked it twice), I made no changes and did not see any updates either to firefox or my system since I shutdown last night. No idea what could be causing this, have asked for IT to check network, so no idea if it something where I am working or not - please help me troubleshoot.
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jpellegrinelli0523
jpellegrinelli0523 Question owner
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Chosen Solution

Never mind - fixed it.

jpellegrinelli0523 said

on startup, firefox not working, getting 'unable to connect' message. My internet connection is fine (internet explorer works perfectly), firewall is allowing firefox (have checked it twice), I made no changes and did not see any updates either to firefox or my system since I shutdown last night. No idea what could be causing this, have asked for IT to check network, so no idea if it something where I am working or not - please help me troubleshoot.