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Tbird no longer passes my password to Verizon mail. Where do I put PW?

  • 3 replies
  • 1 has this problem
  • 12 views
  • Last reply by Wayne Mery

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When I want to access my email on Verizon.net, Tbird no longer sends the PW and I don't know where to add it to pop.verizon.net I don't know why PW is no longer passed. Sometimes Tbird asks for PW and then may get mail from V but not always.

When I want to access my email on Verizon.net, Tbird no longer sends the PW and I don't know where to add it to pop.verizon.net I don't know why PW is no longer passed. Sometimes Tbird asks for PW and then may get mail from V but not always.

Modified by Wayne Mery

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tools | options | security | passwords

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I have been there and there is no PW listed for pop.verizon.net and I do not see how I can add an entry for pop I am at a loss as to what to do and do not know why Tbird doesn't pass a PW to Verizon - sometimes it does, sometime not and I cannot get my mail from Verizon to Tbird now. When I click Get Messages, Tbird looks and times out.

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If there are no passwords there that you care about, try starting from scratch by deleting

 signons.sqlite, key3.db, logins.json

from your thunderbird profile directory

 https://support.mozilla.org/en-US/kb/profiles-tb#w_where-is-my-profile-stored

If doing that does not help, check the value of signon.rememberSignons - it should be true see http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird#No_checkbox_to_remember_passwords

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