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trying to update adobe flash player and I get only so far, They want me to purchase their cloud app which I don't need. How to by pass this screen. Thanks

  • 2 replies
  • 3 have this problem
  • 10 views
  • Last reply by cor-el

pixieclaire
pixieclaire
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flash player update doesn't work unless I purchase their "complete cloud" I don not want or need "Cloud" who do I bypass this? Thanks

flash player update doesn't work unless I purchase their "complete cloud" I don not want or need "Cloud" who do I bypass this? Thanks

All Replies (2)

philipp
philipp
  • Moderator
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hi, the latest version of flash that you should update to is Flash Player 18.0.0.194 - it fixes various vulnerabilities that are actively exploited in the wild. if you have problems with the normal update, then try to use the adobe offline installer available at https://www.adobe.com/products/flashplayer/distribution3.html instead - for firefox please choose the windows exe-installer for plugin-based browsers on that site.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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There are other things that need attention.

Your user agent shows that you run Firefox in compatibility mode for Windows 95 (NT 4.0).

  • Mozilla/5.0 (Windows NT 4.0; rv:36.0) Gecko/20100101 Firefox/36.0

Make sure that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.