This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Shockwave flash plugin won't work and there's no replacement

All Seeing Eyes
All Seeing Eyes
more options

Hello,

Just today the shockwave flash plugin stopped working.

Screenshot: http://i.imgur.com/fOTP0Mn.png

When I click "update now" it shows me this: http://i.imgur.com/ioqZxXu.png

When I'm on the plugin check page, there is NOTHING about updating my plugin. I went and installed the latest version of flash player, yet, it still is not working in FireFox.

In Opera it works fine, and the games on my computer that require flash work fine.

Hello, Just today the shockwave flash plugin stopped working. Screenshot: http://i.imgur.com/fOTP0Mn.png When I click "update now" it shows me this: http://i.imgur.com/ioqZxXu.png When I'm on the plugin check page, there is NOTHING about updating my plugin. I went and installed the latest version of flash player, yet, it still is not working in FireFox. In Opera it works fine, and the games on my computer that require flash work fine.

Modified by All Seeing Eyes

All Replies (2)

philipp
philipp
  • Moderator
more options

hi, the latest version of flash that you should update to is Flash Player 18.0.0.194 - it fixes various vulnerabilities that are actively exploited in the wild. if you have problems with the normal update, then try to use the adobe offline installer available at https://www.adobe.com/products/flashplayer/distribution3.html instead - for firefox please choose the windows exe-installer for plugin-based browsers on that site.

All Seeing Eyes
All Seeing Eyes Question owner
more options

I should be updated to the latest version considering I went to the Adobe site and downloaded it again.