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Firefox crashes

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Scribe

davidrainbird
davidrainbird
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The PC automatically updated Windows 7, now Firefox won't even open in Safe Mode, just keeps bringing up the crash report window. I've uninstalled and re-installed Firefox too.

bp-3af449e3-191e-44e8-b263-149e92150720

The PC automatically updated Windows 7, now Firefox won't even open in Safe Mode, just keeps bringing up the crash report window. I've uninstalled and re-installed Firefox too. bp-3af449e3-191e-44e8-b263-149e92150720

All Replies (4)

Scribe
Scribe
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Hi, this seems to be a problem with Trusteer Rapport. Perhaps you could try updating or temporarily disabling it, to see if the crashes stop.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

davidrainbird
davidrainbird Question owner
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You're amazing! How did you know that!? Disabled it, and Firefox is working fine again! Genius!

FredMcD
FredMcD
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Trusteer Rapport has been causing many problems of late.

Good call, Scribe

Scribe
Scribe
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Davidrainbird - Thank you for your very enthusiastic response! It's always really nice to know when something has worked.

Thanks also to FredMcD for your comment.