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Why is my bottom toolbar suddenly disappearing all of the time?

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by ScotPet4

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The bottom tray that has all of my other applications won't stay put. My browser is not set for full screen mode either. They used to stay on the bottom.

The bottom tray that has all of my other applications won't stay put. My browser is not set for full screen mode either. They used to stay on the bottom.

Chosen solution

Sometimes Firefox gets confused about your screen dimensions and the bottom of its window goes behind or in front of the Windows Taskbar. The typical "quick fix" for this is to remove the settings file that lists the bad dimensions. This also clear Firefox's memory of which toolbars you have turned on. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Pause while Firefox finishes its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old.

Start Firefox back up again. Do windows display normally again?

Then, to turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there:

To turn on the Menu Bar, Bookmarks Toolbar, or other bars, click it on the list.

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Chosen Solution

Sometimes Firefox gets confused about your screen dimensions and the bottom of its window goes behind or in front of the Windows Taskbar. The typical "quick fix" for this is to remove the settings file that lists the bad dimensions. This also clear Firefox's memory of which toolbars you have turned on. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Pause while Firefox finishes its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old.

Start Firefox back up again. Do windows display normally again?

Then, to turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there:

To turn on the Menu Bar, Bookmarks Toolbar, or other bars, click it on the list.

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ScotPet4 said

The bottom tray that has all of my other applications won't stay put. My browser is not set for full screen mode either. They used to stay on the bottom.

Thank you. It suddenly fixed itself before I got your solution. But I will try this next time if it happens.