Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does firefox keep crashing in Windows 10?

  • 1 reply
  • 2 have this problem
  • 18 views
  • Last reply by philipp

more options

Since I have installed Windows 10 Firefox crashes every time I use it. It will work for a short period of time and then suddenly crash. It also crashes ever time I close Firefox.

Since I have installed Windows 10 Firefox crashes every time I use it. It will work for a short period of time and then suddenly crash. It also crashes ever time I close Firefox.

All Replies (1)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.