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Brand New Samsung Galaxy S6 - Firefox says, "Unfortunately, Firefox has stopped."

BlackSheepNY
BlackSheepNY
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Just got a new Samsung Galaxy S6 (through Sprint), 32GB, Android 5.0 Lollipop. When I try to open Firefox, I get the message "Unfortunately, Firefox has stopped." This happens each time I try to open Firefox. I'm not sure how to get Firefox to open properly without this error message and would appreciate any help!

Just got a new Samsung Galaxy S6 (through Sprint), 32GB, Android 5.0 Lollipop. When I try to open Firefox, I get the message "Unfortunately, Firefox has stopped." This happens each time I try to open Firefox. I'm not sure how to get Firefox to open properly without this error message and would appreciate any help!

All Replies (1)

BlackSheepNY
BlackSheepNY Question owner
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New development: Tried to UNinstall Firefox. It no longer shows in my list of Apps. When I try to go install it again, the Google Play Store says Firefox IS "installed." Where is it???