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Not able to get to google.com from Firefox for Desktop on iMac

  • 4 replies
  • 3 have this problem
  • 7 views
  • Last reply by FredMcD

jfalan
jfalan
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I cannot access google.com from Firefox on my iMac. This only starting happening today. Not sure that it is malware or adware related. I can access all other websites with no issue. Cleared cache and cookies as well for both.

And I can ping www.google.com from the iMac with 0% packet loss.

Here are other details below

iMac running OS X 10.8.5

Firefox 41.0

Please help as I may have overlooked something.


Thank you

I cannot access google.com from Firefox on my iMac. This only starting happening today. Not sure that it is malware or adware related. I can access all other websites with no issue. Cleared cache and cookies as well for both. And I can ping www.google.com from the iMac with 0% packet loss. Here are other details below iMac running OS X 10.8.5 Firefox 41.0 Please help as I may have overlooked something. Thank you

Modified by jfalan

Chosen solution

After further digging, I found that the issue was not with my browser (or other browsers) and was not with my machine. The issue was with my ISP. Once things were resolved on their end I was able to access google.

Thanks for your input.

Read this answer in context 👍 0

All Replies (4)

Roland Tanglao
Roland Tanglao
  • Moderator
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Hi jfalan:

google.com works fine for me on the 3 macs i have tried.

Some things to try are: Help | Restart with Add-ons disabled to see if it is a Firefox add-ons issue and to check your OSX for malware and adware

Cheers!

...Roland

FredMcD
FredMcD
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When you try to access google, what happens? Error messages?

jfalan
jfalan Question owner
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Chosen Solution

After further digging, I found that the issue was not with my browser (or other browsers) and was not with my machine. The issue was with my ISP. Once things were resolved on their end I was able to access google.

Thanks for your input.

FredMcD
FredMcD
more options

That was very good work. Well Done.