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HOw do I restore my profile if the information was accidentally deleted when I switched from one computer to another?

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  • 5 views
  • Last reply by guigs

durhamenergy
durhamenergy
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I synced the profile information successfully to my new computer and then went to the old computer and clicked disconnect from profile. I then proceeded to delete my information however, it seems that I wasn't actually disconnected :( When I logged on my new computer, everything was gone.

Is there a way to restore the old info?

I synced the profile information successfully to my new computer and then went to the old computer and clicked disconnect from profile. I then proceeded to delete my information however, it seems that I wasn't actually disconnected :( When I logged on my new computer, everything was gone. Is there a way to restore the old info?

All Replies (1)

guigs
guigs
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HI, I understand that on a Windows 10 device that when you connected it to the account after disconnecting the other computer that nothing would sync. Unfortunately at the moment there is not a back up feature in sync. However there are some back up files that should be in your profile. For example, bookmarks back up automatically, see if there was a back up from from the bookmark dialogue here: Restore bookmarks from backup or move them to another computer