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I am finding it difficult to send emails using the prescribed smtp server for a specific email server

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Ramanahv

Ramanahv
Ramanahv
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I have this problem only with one email provider, that too for sending mails only. I can receive mails. But, when I send mails using the smtp setting the email server provider has given, the system says that it has sent the mail. But, the mails don't reach the intended recipient. The email service provider tells me that the setting I am using is correct. But, when I use a different smtp server to send (emails from this email), I am able to send them without any problem. Is there anyway I can check and find out whether the problem is with my setting in Thunderbird or with the email service provider.

I have this problem only with one email provider, that too for sending mails only. I can receive mails. But, when I send mails using the smtp setting the email server provider has given, the system says that it has sent the mail. But, the mails don't reach the intended recipient. The email service provider tells me that the setting I am using is correct. But, when I use a different smtp server to send (emails from this email), I am able to send them without any problem. Is there anyway I can check and find out whether the problem is with my setting in Thunderbird or with the email service provider.

All Replies (2)

Gnospen
Gnospen
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You could log smtp with a cmd-file. Open notetab and insert:

set NSPR_LOG_MODULES=smtp:5 set NSPR_LOG_FILE=%USERPROFILE%\Desktop\smtp.log "%ProgramFiles(x86)%\Mozilla Thunderbird\thunderbird.exe"

Save it as make-smtp-log.cmd close Tbird and double click on this cmd-file. Tbird will start, send a message, close Tbird

On your desktop there should be a file smpt-log open it in notetab.

Ramanahv
Ramanahv Question owner
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Thank you. I will try this.