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Latest update has messed up my Thunderbird

  • 4 replies
  • 4 have this problem
  • 6 views
  • Last reply by jkennedy

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Thunderbird updated a couple of days ago - but now when I launch I get a page that says "Thunderbird Mail - Local Folders" offering the following sections "ACCOUNTS" and "ADVANCES FEATURES" The left column shows my folders but I cannot access them unless I select Open in New Tab. And even then I cannot create a new message.

What is wrong and how do I go back to the way it worked before?

Thunderbird updated a couple of days ago - but now when I launch I get a page that says "Thunderbird Mail - Local Folders" offering the following sections "ACCOUNTS" and "ADVANCES FEATURES" The left column shows my folders but I cannot access them unless I select Open in New Tab. And even then I cannot create a new message. What is wrong and how do I go back to the way it worked before?

Chosen solution

All Replies (4)

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Chosen Solution

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This is what the home screen looks like. I cannot get rid of the right panel and cannot open folders except in a new tab.

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Sorry - file upload did not seem to work. Here is same image as a jpeg file.

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Actually, I just downloaded Thunderbird again and it cleared up all the problems.

Thanks for your response!