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Firefox for iOS 1.1 crashes on launch

  • 1 reply
  • 21 have this problem
  • 29 views
  • Last reply by guigs

mke1138
mke1138
more options

Just installed v1.1, When I launch the app, it immediately crashes.

iPhone 6S (MKQN2VC/A) iOS 9.1 Connected to home wifi

Just installed v1.1, When I launch the app, it immediately crashes. iPhone 6S (MKQN2VC/A) iOS 9.1 Connected to home wifi

Chosen solution

Hi mke1138 , 

Thank you for reporting this. At the moment I am still trying to find out what to do about the reports however for now all I can recommend is to turn on to send crash reports.

In order to do this, follow these instructions:

  1. Tap on the gear icon
  2. Tap on "Send Crash reports" and make sure that the background of the switch is orange.

There are engineers looking at these crashes for more details, however if this happens every time and you have the exact steps to reproduce please do not hesitate to file a bug here in this component

Read this answer in context 👍 0

All Replies (1)

guigs
guigs
more options

Chosen Solution

Hi mke1138 , 

Thank you for reporting this. At the moment I am still trying to find out what to do about the reports however for now all I can recommend is to turn on to send crash reports.

In order to do this, follow these instructions:

  1. Tap on the gear icon
  2. Tap on "Send Crash reports" and make sure that the background of the switch is orange.

There are engineers looking at these crashes for more details, however if this happens every time and you have the exact steps to reproduce please do not hesitate to file a bug here in this component