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Thunderbird updated to version 38.5 and now it won't download mail. Is there a fix, or how can I go back to the working version?

  • 2 replies
  • 11 have this problem
  • 6 views
  • Last reply by modemjunkie

DennisG777
DennisG777
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After allowing Thunderbird to update itself this morning (38.5) it won't download email. It says it's connected, but after a minute or two it just seems to drop the connection and nothing gets downloaded.

I can send mail just fine, it just won't download mail.

This is across multiple accounts on multiple domains, so it's not likely a hosting issue.

Is anyone else having this problem? Is there a fix?

If there's no fix, is there a way to go back to the previous working version?

Thanks in advance to anyone who tries to help.

After allowing Thunderbird to update itself this morning (38.5) it won't download email. It says it's connected, but after a minute or two it just seems to drop the connection and nothing gets downloaded. I can send mail just fine, it just won't download mail. This is across multiple accounts on multiple domains, so it's not likely a hosting issue. Is anyone else having this problem? Is there a fix? If there's no fix, is there a way to go back to the previous working version? Thanks in advance to anyone who tries to help.

Chosen solution

Well, the problem seems to have resolved itself when I rebooted. I had closed and reopened Thunderbird three times - that's usually all you have to do, if that - but this time apparently a reboot was needed. The software update didn't tell me that.

Anyway, problem solved.

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All Replies (2)

DennisG777
DennisG777 Question owner
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Chosen Solution

Well, the problem seems to have resolved itself when I rebooted. I had closed and reopened Thunderbird three times - that's usually all you have to do, if that - but this time apparently a reboot was needed. The software update didn't tell me that.

Anyway, problem solved.

modemjunkie
modemjunkie
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I updated to 38.7.1 today.

My gmail imap account connects with no problem but my dreamhost pop3 account won't connect. I verified the server settings and tried changing to an alternative port. No luck.

I have closed and reopened several times, rebooted several times as well.

I have checked my webmail account and all is fine there. The pop account also works on my iPad, the account is Len@Lgrossman.com

I have a large number of filters in Thunderbird and I depend on sorting in Thunderbird.

A more simple question. How do I open a new thread?

Thanks. Desperate in Chicago