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refresh firefox page -- pressing refresh firefox button has no effect

  • 3 replies
  • 8 have this problem
  • 15 views
  • Last reply by FredMcD

serenalav
serenalav
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Firefox is slow to start up. The advice is to refresh firefox. I see no refresh button. Pushing the "refresh firefox" button on the relevant page has no effect.

Can anyone help?

Thanks Serena ,,,,,,

Firefox is slow to start up. The advice is to refresh firefox. I see no refresh button. Pushing the "refresh firefox" button on the relevant page has no effect. Can anyone help? Thanks Serena ,,,,,,

All Replies (3)

FredMcD
FredMcD
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I had the same issue long ago. I could not reset the browser, or even create a new profile. I ended up doing this; Close Firefox.

Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %AppData%\Mozilla\ C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ http://kb.mozillazine.org/Profile_folder_-_Firefox#Windows Linux: ~/.mozilla/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Linux Mac: ~/Library/Application Support/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac

Rename the profiles.ini file by adding .old to it. Now restart Firefox.

I have filed a report with Bugzilla; Bug 1107140 - Firefox Reset Button Does Not Reset Firefox Settings 

 * Please do not post in bug reports. *
serenalav
serenalav Question owner
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Thanks for your help with this.

I'm a bit insecure about going into the system and changing file names, so I'll hope that you bug report will eventually get the problem solved.

Serena ,,,,,

FredMcD
FredMcD
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I don't know if anyone is working on this. Just follow the above instructions. You will be fine. Firefox will automatically create new settings files.