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Can no longer download email

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by LMH77

LMH77
LMH77
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Hi, I am suddenly been unable to download messages after using Thunderbird for years. I thought it was odd I hadn't gotten any messages so I logged in to webmail at godaddy and I have quite a few sitting there. I tried disabling Norton but that made no difference. I checked the error console and it has these messages:

Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'.

Timestamp: 1/16/2016 10:46:17 PM Warning: Use of Mutation Events is deprecated. Use MutationObserver instead. Source File: chrome://calendar/content/widgets/calendar-widgets.xml Line: 496

Timestamp: 1/16/2016 10:46:17 PM Error: TypeError: tab is undefined Source File: chrome://messenger/content/tabmail.xml Line: 1067

Timestamp: 1/16/2016 10:46:18 PM Error: TypeError: this.tree is null Source File: chrome://calendar/content/calendar-unifinder.js Line: 513

Timestamp: 1/16/2016 10:46:22 PM Error: An error occurred executing the cmd_getNewMessages command: [Exception... "Component returned failure code: 0x8055000a [nsIMsgIncomingServer.getNewMessages]" nsresult: "0x8055000a (<unknown>)" location: "JS frame :: chrome://messenger/content/mailWindowOverlay.js :: GetNewMsgs :: line 2719" data: no] Source File: chrome://global/content/globalOverlay.js Line: 99

Thanks for your help!

Hi, I am suddenly been unable to download messages after using Thunderbird for years. I thought it was odd I hadn't gotten any messages so I logged in to webmail at godaddy and I have quite a few sitting there. I tried disabling Norton but that made no difference. I checked the error console and it has these messages: Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'. Timestamp: 1/16/2016 10:46:17 PM Warning: Use of Mutation Events is deprecated. Use MutationObserver instead. Source File: chrome://calendar/content/widgets/calendar-widgets.xml Line: 496 Timestamp: 1/16/2016 10:46:17 PM Error: TypeError: tab is undefined Source File: chrome://messenger/content/tabmail.xml Line: 1067 Timestamp: 1/16/2016 10:46:18 PM Error: TypeError: this.tree is null Source File: chrome://calendar/content/calendar-unifinder.js Line: 513 Timestamp: 1/16/2016 10:46:22 PM Error: An error occurred executing the cmd_getNewMessages command: [Exception... "Component returned failure code: 0x8055000a [nsIMsgIncomingServer.getNewMessages]" nsresult: "0x8055000a (<unknown>)" location: "JS frame :: chrome://messenger/content/mailWindowOverlay.js :: GetNewMsgs :: line 2719" data: no] Source File: chrome://global/content/globalOverlay.js Line: 99 Thanks for your help!

All Replies (3)

LMH77
LMH77 Question owner
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Well, Thunderbird has become completely useless to me. Clicking on anything produces no results. I even tried uninstalling and reinstalling an older version. No change.

I am on Windows 7. I have 2 godaddy email addresses using pop3. When I click on 'get mail' Thunderbird says "connected to pop.secureserver.net" but the progress bar keeps going back and forth and nothing happens. I rechecked my godaddy email settings and nothing has changed. I checked Norton firewall and Thunderbird is set to have access.

I don't use any add-ons in Thunderbird. Can Firefox add-ons affect Thunderbird?

I hate godaddy webmail. Is there any way I can make Thunderbird work again?

LMH77
LMH77 Question owner
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Okay I think I am talking to myself here but in case someone else happens along with this problem. I restarted in safe mode with networking (which I hate doing because it means shutting down multiple projects and going through a lot of trouble) and I also renamed my mail folders to start fresh. I was able to get email doing so. I started back in regular mode and so far have been able to get mail. We'll see if it lasts.

I realized I still have a defunct mail account in Thunderbird that is no longer active; I removed that. Maybe it was causing the difficulty? I don't know but so far so good.

LMH77
LMH77 Question owner
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So starting in safe mode and downloading my mail seemed to fix it... until today. Now nothing happens at all when I hit the get mail button.

Does anyone read these? Any chance of some help here?