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I tried to send a large file to filelink and since attempting to do so, everything has locked up in thunderbird. If I close down it returns in same condition

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  • Last reply by christ1

EHGiven
EHGiven
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I cannot now read emails, send emails or do anything with my account. This followed attempting to use filelink to send a large file. The document is in draft but I cannot access and delete it. All I have is the file directory and big directions Email, Accounts and Advanced features and nothing works.

I cannot now read emails, send emails or do anything with my account. This followed attempting to use filelink to send a large file. The document is in draft but I cannot access and delete it. All I have is the file directory and big directions Email, Accounts and Advanced features and nothing works.

Chosen solution

Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01 - Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode - Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

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christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01 - Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode - Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?