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It keeps asking for the password and then it won't take it. Why?

  • 2 replies
  • 3 have this problem
  • 10 views
  • Last reply by Wayne Mery

krudine
krudine
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The password is in there and nothing has changed yet it keeps asking to put it in and then asks again and again and does not accept it and there is nothing wrong with the password. Just ridiculous! How does this get fixed?

The password is in there and nothing has changed yet it keeps asking to put it in and then asks again and again and does not accept it and there is nothing wrong with the password. Just ridiculous! How does this get fixed?

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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What password are you being asked for - your account password or the master password (in case you have set one)?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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christ1 said

What password are you being asked for - your account password or the master password (in case you have set one)?

krudine,

Can you please reply to the question above ??

Thanks