This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

im using firefox 43.0 and when on youtube i keep getting this message

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

nissanj
nissanj
more options

You're using an older version of Internet Explorer that we'll soon stop supporting. Please update your browser to the latest version.


any ideas ? thanks james

You're using an older version of Internet Explorer that we'll soon stop supporting. Please update your browser to the latest version. any ideas ? thanks james

All Replies (1)

FredMcD
FredMcD
more options

Were you using Internet Explorer at the time?

Does it offer to do an update for you.

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}

You can sent a report to The FBI via their web site Internet Crime Complaint Center (IC3) {web link}

You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}