Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird freezes up when i hit the Attach Button

  • 3 replies
  • 2 have this problem
  • 7 views
  • Last reply by Forester1

more options

Running TB 38,5,1 on Windows 7. When in Write and I hit the attach button TB freezes up (Thunderbird is not Responding). I have to close it and re-open. Only happens when I try to attach a File. Attaching Web page seems to work. Also If I have the file open (.Doc or .Pdf) and hit Share--> Email--> Send as attachment, it seems to work fine, it opens up a new message in Write with the document attached. I could just do it that way but would prefer to have it working the other way. any ideas??

Running TB 38,5,1 on Windows 7. When in Write and I hit the attach button TB freezes up (Thunderbird is not Responding). I have to close it and re-open. Only happens when I try to attach a File. Attaching Web page seems to work. Also If I have the file open (.Doc or .Pdf) and hit Share--> Email--> Send as attachment, it seems to work fine, it opens up a new message in Write with the document attached. I could just do it that way but would prefer to have it working the other way. any ideas??

All Replies (3)

more options

What anti virus?

more options

I am runnining McAfee and Malwarebytes. Its was all working well since I installed Thunderbird several months ago. Then Thursday last week I started getting the problem I described.

more options

Surprise!! Now its working. As with most of the computer issues I run into. I don' know why it wasn't working. Now i don't know why it started working again!! thanks for your response.