This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adressbook is empty after update, how can i get it back?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Ineke

Ineke
Ineke
more options

Last week there was an update. After restart Thunderbird was empty: accounts, mail, address books .. nothing. I restored the accounts and e-mails. Only my personal address book came back, but not my business address book. Please can you tell me where to find this and how to restore it?

Last week there was an update. After restart Thunderbird was empty: accounts, mail, address books .. nothing. I restored the accounts and e-mails. Only my personal address book came back, but not my business address book. Please can you tell me where to find this and how to restore it?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

Ineke
Ineke Question owner
more options

Thank you, it takes some time but at least i understand how to fix it :-)