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This game I play online has just started to not work correctly.

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

Dungogvolts
Dungogvolts
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This game I play online, http://www.royalgames.com/games/strategy-games/abracadabra/?language=en has just started to not work correctly. After playing the game and getting my score it then goes to the leader board and shows my position against the other 3 players but my score is always zero and puts me in last place even though I did receive a high score. I might also add it is only this game and the tech support cannot find a problem. I also had a problem with http://www.dailymail.co.uk/home/index.html not showing the amount of people that have voted on the comments that people make on stories it again was always zero. Now back to the game I installed Chrome and played it no problem worked as it always has, BUT I don't like Chrome, so it seems to be only a Firefox problem. It did work fine until the last 2 or 3 Firefox updates. Any ideas. Running Win 7 Firefox 44.0.2. Flash player 20 NPAPI Java 8 Update 73 First screenshot is the progressive score...Second screenshot is the leader board and score.

This game I play online, http://www.royalgames.com/games/strategy-games/abracadabra/?language=en has just started to not work correctly. After playing the game and getting my score it then goes to the leader board and shows my position against the other 3 players but my score is always zero and puts me in last place even though I did receive a high score. I might also add it is only this game and the tech support cannot find a problem. I also had a problem with http://www.dailymail.co.uk/home/index.html not showing the amount of people that have voted on the comments that people make on stories it again was always zero. Now back to the game I installed Chrome and played it no problem worked as it always has, BUT I don't like Chrome, so it seems to be only a Firefox problem. It did work fine until the last 2 or 3 Firefox updates. Any ideas. Running Win 7 Firefox 44.0.2. Flash player 20 NPAPI Java 8 Update 73 First screenshot is the progressive score...Second screenshot is the leader board and score.
Attached screenshots

All Replies (3)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Dungogvolts
Dungogvolts Question owner
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Thanks FredMcD for your reply but it works for one game then reverts back to how it was with the fault. I tried everything you put in your reply.

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.