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Old email messages appear in my inbox a second time, how do I stop this from happening?

  • 1 reply
  • 1 has this problem
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  • Last reply by Toad-Hall

Goree4096
Goree4096
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After I have read and deleted email messages they may appear a second time in my inbox a day or two later. How can I stop this from happening?

After I have read and deleted email messages they may appear a second time in my inbox a day or two later. How can I stop this from happening?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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If 'reappearing' then there may be some corruption in your Inbox. This can occur if you are not compacting on a regular basis.

Please try this:

  • Move all good emails out of 'Inbox' into other suitable folders for organising/storage.
  • Delete any emails you do not want.

When Inbox is empty:

  • Right click on Inbox folder and select 'Compact'.
  • right click on 'Junk' and select 'Empty Junk'
  • right click on 'Junk' and select 'Compact'
  • right click on 'Deleted' and select 'Empty Deleted'.

Please note that you generally do not need to empty the Inbox in order to compact, but reappearing emails tells me there is possibly some corruption going on.

I delete several emails each day, many are junk. So, I compact my Inbox and Junk on a daily basis as a preventative means of reducing risks and helping to maintain Thunderbird.